Deep Freeze Cloud Console and Services Release Notes
Current Versions
Cloud Services
|
Cloud Agent (Windows): |
2.22.2100.803 |
|
Cloud Agent (Mac HFS+): |
2.11.520.0018 |
|
Cloud Agent (Mac APFS): |
3.51.520.0102 |
|
Deep Freeze: |
8.71.x.5738 |
|
Deep Freeze Mac HFS+: |
6.21.x.1254 |
|
Deep Freeze Mac APFS: |
7.60.x.0202 |
|
Data Igloo: |
3.12.x.419 |
|
Anti-Executable: |
6.11.x.730 |
|
Anti-Virus: |
4.37.x.620 |
|
Incident Reporting: |
2.0.x.11 |
|
Cloud Sync: |
2.16.x.261 |
|
Power Save: |
4.70.x.862 |
|
Software Updater (Windows): |
1.30.x.278 |
|
Software Updater (Mac): |
1.10.x.0100 |
|
Usage Stats: |
2.10.x.76 |
|
WINSelect: |
8.61.x.1105 |
|
Imaging: |
1.19.x.343 |
|
Remote Connect: |
1.11.x.105 |
Other Utilities
|
Active Directory Import: |
1.10.x.17 |
|
Anti-Executable Data Import: |
1.10.x.23 |
|
Anti-Virus Data Import: |
1.10.x.16 |
|
Cache Server: |
1.31.x.95 |
|
On Demand Cloud Relay: |
8.63.x.5634 |
|
Deployment Utility: |
1.11.x.59 |
|
AD Authenticator: |
1.10.x.41 |
|
Imaging Server Setup: |
1.19.x.343 |
|
Remote Connect Client: |
1.12.x.106 |
Note:
·
Deep Freeze
v8.71 and Cloud Agent (with updated DLL) are now available and will be deployed
into production in stages. Contact Technical Support at support@faronics.com for more
information.
·
Deep Freeze
Cloud does not support Core Isolation at this time. Core Isolation must be
disabled before installing Cloud Agent. On systems where Core Isolation is
enabled, Cloud Agent installation will be aborted, and Core Isolation must be
manually disabled.
Version 1.23.1011 (October 11, 2023)
New Features
·
Support for macOS Sonoma 14.
·
ARD tasks set to run as root
by default.
·
On systems running macOS
Monterey 12 and higher: Deep Freeze will not perform major macOS updates when
installing system updates during maintenance schedule.
Fixes
45847 Resolved an issue with being unable to create Thawspaces in certain conditions. (CN# 502737)
Known Issues
Cloud Console
42458 Unable to filter the group if the group name
contains the backslash (\) character.
31583 Grouped View disappears from the
Application, Windows Updates and Imaging pages after the page is refreshed.
Anti-Virus Service
23670 If FAVECore
is killed during a virus definition update, it crashes upon recovery and the
definition update cannot finish.
10682 There is a discrepancy between reports
in Anti-Virus Service when run on Deep Freeze Cloud Console. (Case No.
RUU-426-83641)
Deep Freeze Service
45820 DFInstall.log does not log notification messages in
the Japanese and Chinese languages.
45574 In Frozen mode, LAPS registry is created with value
'0' when that registry was deleted in Thawed state.
45406 Trackpad remains disabled after computers complete
the maintenance mode and reboots.
45212 Some Deep Freeze functions are not accessible when
using NVDA screen reader.
44707 'Manage Virtual Memory' option does not turn off if
free space on the host drive of the Page File becomes less than 10%.
44670 Deep Freeze functionality does not work when UEFI
is enabled.
44429 In particular condition, Deep Freeze stopped
monitoring Page File settings even when the 'Manage Virtual Memory' option is
enabled and Page File was set by Deep Freeze.
44401 In particular condition, Deep Freeze gets installed
with 'Manage Virtual Memory' option and less than 10% free space left on system
drive.
44170 Blue welcome settings screen pops up when rebooting
the computer in Frozen status.
44077 Iron Key USB device incorrectly detects disk free
space when Deep Freeze is installed.
43505 Data gets corrupted on the data partition with
FAT32 file system.
43092 Windows Updates is failing when trying to utilize
Windows Update cache.
40205 Deep Freeze Installer sees the virtual Google Drive
as a volume that can be Frozen.
39439 Incompatibility issues between Deep
Freeze and Microsoft System Center Configuration Manager (SCCM) Software
Metering feature.
38240 Lenovo IdeaCentre
AIO 5 touch screens are disabled after installing the latest version of Deep
Freeze.
36894 Systems running Deep Freeze will not
boot with Virtualization Based Security enabled.
36627 Audio device issues after installing
Deep Freeze.
36310 Unable to install Deep Freeze on
Windows 10 Enterprise multi-session (Azure-hosted).
31745 Touchscreen Computer assigned to
restart after being left idle for 5 minutes does not restart after time has
passed. (Case No. MUI-563-84154)
30333 Supported files like .cmd; .bat; .ps1; .vbs and URL are
not accepted for Remote Launch and Push and Launch in Deep Freeze Dashboard.
28006 Windows 10 or 11 computer randomly
hangs, stops responding to commands, and loses connection with the console.
Hard restart works around the issue.
25020 Computer crashes when loading virtual
disk image using Arsenal Image Mounter software while in Frozen mode. (Case No:
ELF-471-54366)
24509 Disk usage reaches high level, causing
machines to become unresponsive when frozen. (Case No. NSE-489-63163)
22504 Deep Freeze will not freeze systems on
a Hyper-V Gen 2.
21568 Issues with Dell full disk encryption
software when Deep Freeze is installed. Knowledge
Base.
21171 Unable to install apps from the Windows
App Store once Deep Freeze is installed. Enable Windows Update service as a
workaround.
20074 Installing Deep Freeze on computers in
some circumstances results in slow login when in a Frozen state. (Case No. RNC-407-21957)
19968 Protection issues for server guests
using specific hardware/software combinations. (Case No. XHG-591-45672)
19250 Cannot select a ThawSpace
as a backup target using the Windows 7 backup functionality. (Case No.
GXN-334-45610)
18513 Installation of Deep Freeze computer
fails if user login name contains double byte characters. (Case No.
OWZ-638-83495)
11387 NTFS Storage Spaces not supported. BSOD
occurs on reboot on Windows 8 and higher computers with single or multiple NTFS
Storage Spaces.
Deep Freeze Mac Service
33583 Software update to Catalina 10.15.7 may
fail to mount StorageSpace.
33222 On Big Sur Apple Silicon Architecture:
Software Update failed to install during Deep Freeze Maintenance Mode.
32020 On dual-boot macOS with Catalina startup
volume: 'Big Sur -Data' volume is not showing in the Deep Freeze Volumes tab.
26234 Software Update and App Store setting
are not reverted after Deep Freeze is uninstalled
26024 Newly added APFS volume while Deep
Freeze is installed will be thawed until the policy is reapplied.
Cloud Sync Service
14951 When using Cloud Sync and connecting
through Dropbox the 'Learn More Link' is not readable. (Case No. DZA-411-42996)
WINSelect Service
45508 WINSelect Cloud
DllLoader.exe is showing up on Windows 11 computers when trying to launch FireFox. (CN# 450965)
43545 Range of IP
addresses from disallowed range are not getting blocked in Edge and Chrome
browsers.
42112 On Windows 11: Disallowed network
shared IP address is accessible in some apps (for example, Notepad, MS Paint)
42110 On Windows 11: Disabled file extensions
can be opened and new file can be created for some types of disabled
extensions.
42092 On Windows 11: Disabled drive is still
accessible even when 'Disable Selected Drives' setting is enabled.
42083 Microsoft Edge browser does not
recognize defined 'Internet Browser' settings.
40134 On Windows 11: Restrictions error
message pops up after logging in to system in Kiosk mode.
40130 On Windows 11: Some taskbar icons are
not hidden even when 'Hide Taskbar Icons' is set in the policy.
40128 On Windows 11: Some Start Menu items are
not getting disabled even after they are disabled in the policy.
21116 WINSelect is
allowing right-click on the Internet Explorer icon in Kiosk Mode. (Case No.
XIY-539-76071)
MDM Service
23606 The iOS Devices page displays an orange
device icon, indicating an out-of-date OS, after the device has been updated to
the latest version of iOS.
23428 iOS updates are automatically installed
even if the 'Download and let user install' option is selected.
Software
Updater Service
42447 Able to successfully update Chrome locally while
the browser is open, but is marked as failed in the Cloud console.
27883 Wireshark installation failed on
Windows 8.1 Operating System.
26859 Software Updater Cache Server is
bypassed after 5 attempts to download the software package.
26568 In certain scenarios, Patch Scan
reports incorrect install status of already installed updates.
26504 Original Windows Update settings does
not get restored when Windows Update is no longer managed by Software Updater.
Imaging
Service
34748 Deployment over PXE fails when using
French boot image and the 'Choose Partition' option is selected and configured.
33628 FAVECore and FAVEService crash after completion of Capture Image task.
29965 In certain condition, ThawSpace that has been set to AutoGrow
and is already over 75% full gets corrupted after deployment of captured image
User
Management Service
29825 When setting up SAML manually,
certificate file gets imported even after selecting invalid (.cert or .pem) certificate file.
Remote
Connect Service
36309 In certain conditions, Remote Connect
via VNC gets stuck on the login screen.
36282 Remote VNC connection sometimes fails
with 'Connection Failed - Invalid protocol' error message.
36281 On Windows 10: Sometimes 'Windows
Security' notification pops up during Remote Connect installation when password
is set for VNC in policy.
29686 Previous remote connection does not get
disconnected properly after connecting to the same computer remotely again.
29670 Unable to perform multiple remote
connections when using Firefox browser.
29603 Remote connection gets disconnected
after a few seconds if no activities is detected after being connected.
29474 Cannot remote connect to a computer if
Application Install/Uninstall/Upgrade task is in process.
Cloud
Agent
45493 Computers are performing maintenance mode outside
the scheduled times. (CN# 450839)
45474 Computers are running into issues using Deep Freeze
Cloud on systems with Core Isolation enabled. (CN# 450733)
42298 Installation and update of Evernote
application fails on Mac computers.
42276 On the console, status for Mac
computers sometimes displays offline initially after installing the Cloud
Agent.
42256 After upgrading the Cloud Agent, Deep
Freeze Mac status is not restored to Frozen until system is rebooted or the
next heartbeat interval.
42220 When installing/uninstalling/updating
Applications locally on Mac computers, the Application status is not updated in
real-time on the console until system reboot.
40275 In particular condition, computers do
not shut down after maintenance ends if 'Shutdown after maintenance period'
option is enabled in the policy.
36018 In a particular condition, upgrading
Cloud Agent to the latest version fails.
35827 StorageSpace
folder is unmounted and Cloud Agent is uninstalled automatically after
installing VIPRE antivirus.
30237 FWAService
crashes after assigning policy that has 32 scheduled Deep Freeze tasks.
General
45039 Scheduled Policy is not displayed on 'Scheduled
Policy Update' page.
Version 1.23.1003 (October 3, 2023)
Fixes
45002 Resolved an issue where, in the Deep Freeze on
Demand page, when the 'Results per page' is anything other than 50, the Deep
Freeze on Demand page reverts back to the first page after one minute. (CN#
32910)
Version 1.23.0926 (September 26, 2023)
Enhancements
·
Imaging
o
Supports using OEM product
key when creating Deployment Packages.
o
Supports PXE multi-boot.
o
New 'Tags' column in the
WinPE Drivers tab.
·
MDM
o
Ability to update assigned
apps to selected devices.
Fixes
Imaging Service
46107 Resolved an issue where the User Profile
redirection pre-requisite check failed when there is a service-created User
Profile.
45868 Resolved an issue where, in certain conditions, the
System Drive was not visible in WinPE.
45863 Resolved an issue where USB creation errors out as
media creation failed.
45862 Resolved an issue with captured images pushed over
PXE not being reported back to the console.
45860 Resolved an issue with where Imaging was showing as
expired even when the contract is still valid.
45785 Resolved an issue where a system could not be
imaged without an SD card installed in the SD card reader. (CN# 502068)
43330 Resolved an issue where captured images were
disappearing from the list in Deep Freeze Cloud Imaging Server although they
are in the correct location. (Case No. HHT-152-69783)
Version 1.23.0912 (September 12, 2023)
Deep Freeze Enhancements
·
Modern Standby & Hibernation Compatibility –
Deep Freeze computers now support Modern Standby, Hibernation, and Fast Startup
power options, which can save energy and improve battery life. Requires
compatible systems.
·
Uninterrupted Maintenance – Deep Freeze computers now
remain powered on during the Workstation Task period, ensuring the system does
not go into a power-saving mode.
·
Improved Local Wakeup – Deep Freeze now ensures
the local wake timers under Windows Power Options are enabled when the 'Attempt
to wake up locally' option is selected for Workstation Tasks.
·
LAPS Compatibility – Deep Freeze is now
compatible with Windows Local Administrator Password Solution to avoid
synchronization issues with the Domain Controller when the computer is in a
Frozen state.
·
Deep Freeze Log Files – Automatically back-up
Deep Freeze logs on the client side for optimal performance.
·
Manage Virtual Memory – Selecting this option
under Advanced options allows Deep Freeze to manage paging file size to better
handle performance issues on computers with limited RAM.
Fixes
General
46070 Resolved an issue with being unable to delete old
policies due to the policy update having been scheduled even when there was no
task pending. (CN # 505367)
Deep Freeze
Service
45870 Resolved an issue with being unable to sign in with
the generated OTP for a Deep Freeze Cloud computer.
43598 Resolved an issue where computers were randomly
hanging with no discernable pattern.
43933 Resolved an issue where the touchscreen function
gets disabled overnight and the device manager displayed error code 22.
44096 Resolved an issue where Windows 10 and 11 (version
22H2) computers were being incorrectly displayed under 'Deep Freeze on Demand'
page.
42861 Resolved an issue where Deep Freeze Windows Updates
task did not remove some of the temporary files from the Windows Updates cache
location.
42541 Resolved an issue where services running in the
background unexpectedly triggered and installed Windows Updates.
40436 Resolved an issue where the laptop battery would
drain at a faster rate when the computer entered modern standby mode.
38240 Resolved an issue where touch screens were
unexpectedly disabled after unlocking the computer.
36506 Resolved an issue where Combination Tasks did not
work properly when sub-tasks crossed midnight.
28183 Resolved an issue with Windows Defender blocking
Deep Freeze executable files.
28006 Resolved an issue where systems may randomly hang
during Frozen state. It is recommended to always enable the new 'Manage Virtual
Memory' checkbox to allow Deep Freeze to manage paging file size in order to
optimize efficiency.
Version 1.23.0905 (September 5, 2023)
Note: Anti-Executable
version 6.11 is now available for all users.
Version 1.23.0828 (August 28, 2023)
Enhancements
·
UNC path support for Custom Scripts.
·
Option to display the execution logs for
Custom Scripts on the console.
Fixes
Cloud Agent
·
Resolved an issue where installation of Cloud
Agent could not proceed on computers where compatible services of Core
Isolation (for example, Virtual Machine Platform) were enabled.
Version 1.23.0816 (August 16, 2023)
Fixes
45493 Resolved an issue where computers were undergoing
Maintenance mode outside the scheduled times configured in the policy. (CN#
450839)
Version 1.23.0803 (August 3, 2023)
Enhancements
·
Anti-Executable Dashboard
o
Improvements for the following Anti-Executable Dashboard
tabs: File Events, Computer Events, Client Event Logs, Client
Side File Exception
o Option now available to display data between
1 to 90 days under the Dashboard tab.
Version 1.23.0801 (August 1, 2023)
Enhancements
·
Software Updater: Added support for WireGuard.
Fixes
Software Updater
Service
45623
Resolved an issue where the latest VM Horizon Client version (8.9) could not be
installed on computers.
Note: Support for Windows 7 is removed. The latest version will be
installed on computers running Windows OS higher than Windows 7.
(CN# 499045)
45556
Resolved an issue where the 'Winamp' application is
being displayed as failed to install and update on the console, even though it
has been successfully installed and updated on the computer.
Version 1.23.0719 (July 19, 2023)
Enhancements
·
Anti-Executable: Improved Operating System
binary detection.
Fixes
Anti-Executable
Service
45196 Resolved an issue where Anti-Executable is enabled
despite Anti-Executable settings.
Version 1.23.0628 (June 28, 2023)
Note: Cloud Agent
version 3.51 for Mac, which is compatible with M1 Ultra Mac Studio is now
available for all users.
Version 1.23.0612 (June 12, 2023)
Enhancements
·
Windows Update Dashboard: New 'Export' button allows
exporting the list of Computers to an Excel worksheet file.
Fixes
Imaging Service
45262 Resolved an issue where
the Imaging page was taking a long time ang only loading partially.
General
45135 Resolved an issue with
being unable to scroll down the list of Groups or Policies under the Computers
page.
45088 Resolved an issue where
computers that have been removed from the Computers page were still being
displayed under Application, Windows Updates and Inventory pages.
45086 Resolved an issue where,
unless Power Save was installed on the computer, the computer model was not
being displayed in the console.
Version 1.23.0529 (May 29, 2023)
Enhancements
·
Software Updater: Added support for
RingCentral MVP.
Version 1.23.0524 (May 24, 2023)
Anti-Virus Service
Secure Anti-Virus definitions download using HTTPS
Version 1.23.0517 (May 17, 2023)
Note: Cloud Agent
version 2.22 for Windows, which is compatible with Windows Authenticode
Signature Verification is now available for all users.
Version 1.23.0516 (May 16, 2023)
Fixes
Anti-Executable Service
45372 Resolved an issue where
the File Events page under Anti-Executable Dashboard was taking a long time to
load or not loading at all.
Version 1.23.0512 (May 12, 2023)
Enhancements
·
For Mac: Policies that are out-of-date are
marked 'Outdated' under the 'Policy' column in the Computers page.
Fixes
Cloud Agent
44475 Resolved an issue with M1
Ultra Mac Studio computers not appearing in the Deep Freeze Cloud console after
the Cloud Agent has been installed. (CN# 27859, 28890, 28409, 404277)
Version 1.23. 0506 (May 6, 2023)
Fixes
General
45249 Resolved an issue where
an old Cloud account could not create a Deep Freeze Cloud site. (CN# 405215)
45288 Resolved an issue with
being unable to create site if no site exists. (CN# 405669)
MDM Service
45211 Resolved an issue where,
pushing an SSID profile to the device causes 'Malformed Profile Error' if the
password contained an ampersand (&) character. (CN#404937)
Version 1.23.0417 (April 17, 2023)
Fixes
45156 Resolved an issue where
Windows 10 and 11 (version 22H2) computers were being incorrectly displayed as
'64-bit' under Windows Updates and Inventory pages (CN# 404392)
Version 1.23.0403 (April 3, 2023)
Enhancements
·
Policies that are out-of-date are marked
'Outdated' under the 'Policy' column in the Computers page.
·
Enhanced security for better password
protection when installing updates.
Fixes
Cloud Agent
44957 Resolved issues where
licenses were not renewing, or lost, and some Deep Freeze Cloud Services not
functioning properly when EnableCertPaddingCheck is
enabled. (CN# 32396, CN# 27972, CN# 27500, CN# 25971, CN# 28472, CN# 25411,
Case No. CJZ-345-92670, NGC-469-50801)
44560 Resolved an issue with
being unable to uninstall Cloud Agent
locally from the computer if the Cloud Agent password contains Chinese/Japanese
characters.
44543 Resolved an issue with
error '404 Page not found' when trying to change passwords. (CN# 28471)
44281 Resolved an issue with
installed Cloud Agent causing port flooding when sending Wake-on-LAN to the
computers. (CN# 24652)
42893 Resolved an issue where
computers were displayed as under maintenance even after the scheduled
maintenance has been completed.
42659 Resolved an issue with
being unable to uninstall Cloud Agent in certain scenarios. (Case No. ISE-504-73025)
42081 Resolved an issue where,
when computers were undergoing scheduled maintenance task, and a new policy is
applied on top with a different maintenance mode, computers remained in Thawed
status after the maintenance period has been completed. (Case No.
CZP-364-72282)
General
44861 Resolved an issue where
the 'Status' column under Tasks page displayed invalid data for the Japanese and Chinese pages. (CN# 31260)
44712 Resolved an issue where
'Filter by Tag' did not work when there is only a single tag. (CN# 9472)
Version 1.23.0222 (February 22, 2023)
Fixes
Anti-Virus Service
44766 Resolved an issue where
Anti-Virus could not get the license key even when the contract is still valid.
Tasks
44765 Resolved an issue with
the Tasks page taking a long time to load when there is a large number of
tasks.
Version 1.23.0208 (February 8, 2023)
Enhancements
·
Anti-Executable Service:
updated Anti-Executable Publishers list with the latest Microsoft and Faronics certificates.
Version 1.23.0201 (February 1, 2023)
Fixes
MDM Service
44547 Resolved an issue where
Android 12 devices could not be enrolled in Deep Freeze MDM. (CN#28494, 26851)
Version 1.23.0125 (January 25, 2023)
Enhancements
·
New permission for Remote Connect Only
Administrator: 'Allow Upgrade Services'
option enables Remote Connect Only Administrators to update outdated services
on computers. When enabled, the Upgrade Services will be performed regardless
of the maintenance mode configuration under the policy.
Version 1.23.0120 (January 20, 2023)
Fixes
Anti-Executable Service
44493 Resolved an issue with
being unable to allow or block files through the Anti-Executable Dashboard
(under Local Control List).
Version 1.22.1230 (December 30, 2022)
Fixes
Software Updater Service
44408 Resolved an issue where 'WebEX Meetings' could not be installed through Software
Updater. (CN#26876)
44405 Resolved an issue where
even though Roboform was installed, it was not being
displayed properly as installed through Software Updater. (CN#26837)
Version 1.22.1215 (December 15, 2022)
Fixes
44343 Resolved an issue where,
if there was no default Site set up, logging in to Deep Freeze Cloud resulted
in 'Page Not Found' error message.
Version 1.22.1214 (December 14, 2022)
Enhancements
·
Ability
to perform Deep Freeze Actions (Reboot computers in Thawed or Frozen modes)
through the Action Toolbar from the Applications or Windows Updates pages
·
Ability to enforce 2-Factor Authentication
for all users in the Organization.
Fixes
44109 Resolved an issue where,
when trying to deploy the Cloud Agent Full Installer in a task sequence, some
command line options were being ignored when part of a combination. (Case No.
CIB-786-78696)
Version 1.22.1208 (December 8, 2022)
Note: Live Chat
support is temporarily unavailable until further notice.
Version 1.22.1124 (November 24, 2022)
Enhancements
·
Supports running Custom Scripts on computers
in Frozen state.
Version 1.22.1122 (November 22, 2022)
Enhancements
·
Added Remote Desktop client support for
connecting to Azure Virtual Desktop.
Version 1.22.1118 (November 18, 2022)
Fixes
Cloud Agent
44111 Resolved issue where,
when trying to download the Cloud Agent, none of the Groups with enforced
policies (for macOS) were listed in the drop-down list. (Case No QPC-561-82560)
Anti-Executable Service
44059 Resolved an issue with
the Anti-Executable Dashboard taking a long time to load when attempting to
manage Anti-Executable products. (Case No. YCZ-851-87428)
Version 1.22.1110 (November 10, 2022)
Fixes
Imaging
44141 Resolved an issue where
an extra column was displayed when viewing in 'Detailed View'.
44104 Resolved an issue where
the Imaging utility crashed when an incorrect SFTP Server name was entered when
trying to register cloud images.
44000 Resolved an issue where
the 'Create Cloud Image' button was incorrectly displayed under 'WinPE Drivers'
tab in the Imaging utility.
General
43996 Resolved an issue where,
in a certain condition, nothing happens when choosing 'Yes' to evaluate Deep
Freeze Cloud Ultimate for 30 days.
43995 Resolved an issue where
an Active Directory administrator user gets logged out automatically in certain
conditions.
43994 Resolved an issue where,
after adding a Cloud or Active Directory Administrator user without enabling
the 'Manage General Settings' feature, using this account to download from the
console (for example, offline installer or utility) results in error and
failure to download.
Version 1.22.1031 (October 31, 2022)
New Features
·
Support
for macOS Ventura 13.
Note: Starting from macOS Ventura, Full Disk
Access should be enabled for Software Updater to be able to install, uninstall,
and update applications. Refer to Knowledge
Base for details on enabling Full Disk Access.
Fixes
WINSelect Service
44028 Resolved an issue where WINSelect Kiosk Mode removed an ampersand (&) character
in the application path and replaced it with an extra space.
Version 1.22.1020 (October 20, 2022)
Fixes
Software
Updater Service
43942 Resolved an issue where,
after successfully installing 'Reader DC' application on the computer, 'Reader
DC' was displayed as failed to install and update on the console.
Version 1.22.1014 (October 14, 2022)
New Features
Cloud Imaging –
Imaging service now supports the ability to access stored images from HTTP/S
servers or SFTP servers during the imaging process (so access to the local
Imaging Server is not required).
Version 1.22.0928 (September 28, 2022)
Fixes
Anti-Virus Service
Resolved an issue where Active
Protection for Anti-Virus Cloud service could not be enabled.
43685 Resolved an issue where
enabling the firewall in Anti-Virus resulted in being unable to connect to VPN
if the connection is being made to an IPv6 address. (Case No. YVA-467-58534)
Applications
43858
Resolved an issue with missing Custom Apps and Scripts and being unable to copy
those Custom Apps and Scripts to the site where they are missing.
General
43798 Resolved an issue where
reports showed incorrect information of computers going into maintenance when
computers were turned off and did not actually enter maintenance mode. (Case
No. RNW-696-85881)
Version 1.22.0901 (September 01, 2022)
Fixes
Windows Updates
43594 Resolved an issue where,
when approving updates under 'Windows Updates', the confirmation window
displays incorrect patch name for some of the patches being approved. (Case No.
OKI-574-19180)
Version 1.22.0826 (August 26, 2022)
Enhancements
·
New command lines when
installing the Cloud Agent using the full installer enable the following:
o
Suppress Deep
Freeze reboot and keep Deep Freeze in Thawed status after initial Cloud
Agent/services installation.
o
Keep computers in Maintenance mode after initial Cloud Agent/services installation.
·
Applications: Ability to view
all installed Applications on the selected computer through the 'Installed
Applications' page under 'Inventory'.
·
WINSelect
8.61 hotfix release
Fixes
User Management
43474 Resolved an issue with
user permission losing access to own Sites after being assigned a new Site.
Reports
43368 Resolved an issue with
being redirected to the incorrect page when trying to View Installed
Applications in the Inventory page.
WINSelect Service
43524 Resolved an issue where
an application was allowed in WINSelect Kiosk and
also set as 'Blocked' in the Applications at the same time. (Case No.
PHW-338-33344)
43507 In Kiosk mode: Resolved
an issue with network restrictions not working for Edge and Chrome browsers.
42906 Resolved an issue where WINSelect re-enabled features of Windows that have been
disabled. (Case No. TDF-798-24050)
43009 Resolved an issue where WINSelect settings were not being applied to Windows 11
systems. (Case No. KDX-265-72756)
42657 Resolved an issue with
being unable to hide the search bar exclusively without affecting the taskbar
icons. (Case No. DVT-386-35483, ESS-630-23591)
MDM Service
43566 Resolved an issue where
exported CSV report was missing the Serial Numbers column. (Case No.
ZKC-776-29536)
43384 Resolved an issue with
incorrect link for 'Apple Volume Purchase Program'. (Case No. QRB-473-10394)
Version 1.22.0825 (August 25, 2022)
Fixes
Software Updater
Service
43459 Resolved an issue where
installing custom apps through zipped file failed if installation required
files from sub-folders.
43450 Resolved an issue where
the 32-bit of Adobe Reader DC was being installed on 64-bit computers.
Version 1.22.0727 (July 22, 2022)
Note: Deep Freeze
8.63 supports Windows 11, which has been extensively tested without any known
issues detected.
Fixes
Cloud Agent
Service
43005 Resolved an issue with
the 'Lock Keyboard and Mouse' restriction does not get applied to the built-in
mousepad of a laptop. (Case No. VAP-107-47542)
42893 Resolved an issue where
computers were being displayed as if they were still in maintenance mode even
after the maintenance has been completed.
42659 Resolved an issue with
failing to uninstall Cloud Agent from some Cloud Connector computers. (Case No.
ISE-504-73025)
Version 1.22.0722 (July 22, 2022)
Enhancements
·
Software
Updater Service
o
‘Foxit Reader’
app is renamed to 'Foxit PDF Reader’.
o
'AdoptOpenJDK JRE with Hotspot' is renamed to 'Eclipse Temurin JRE with Hotspot'.
o
Removed support for Silverlight and Sumatra PDF.
Fixes
Software Updater
Service
·
Resolved an
issue with failing to install the latest version of CCCP.
·
Resolved an issue with
Software Updater being unable to install Dropbox when it takes longer than 10
minutes to install.
·
Resolved an issue
where Custom App download failed if the download URL redirects multiple times.
Version 1.22.0718 (July 18, 2022)
Fixes
Anti-Virus
Service
42763 Resolved an issue where
the Anti-Virus subscription license for a computer that has been turned on
(after being powered off for a long time) was displayed as expired even if the
contract is still valid.
Version 1.22.0708 (July 8, 2022)
Enhancements:
·
SAML
o
Option to enable access to all Sites for
newly created Just-in-Time provisioned users.
o
User rights can now be updated and
changed after user role has been created and saved.
·
Custom Apps
o
Supports downloading using SFTP
o
Option to download .zip files as custom
application; enable extraction of the compressed files and running the
executable file.
·
Anti-Virus
o
Added warning notification when trying
to disable the option to connect to the web server and preventing automatic
download of definitions.
·
Security improvements for Cache Server.
Fixes
Software Updater
Service
43060 Resolved an issue with
the computer connecting to the machine goes to the IP instead (where IP and
machine names specified for cache servers are present in the policy), resulting
in Applications not being updated after scheduled Maintenance. (Case No.
NCK-306-50791)
Reports
42668 Resolved an issue where
reports exported into CSV listed data into single rows without correct
rows/columns segregation. (Case No. PBJ-322-75160)
User Management
42955 Resolved an issue with
Login Domain values for Azure SAML. (Case No. JNG-393-58157)
Version 1.22.0704 (July 4, 2022)
Fixes
Software Updater
Service
43192 Resolved an issue where
32-bit Edge was installed on 64-bit Operating Systems, causing Microsoft Edge
to stop working. (Case No. ACK-936-89254)
Version 1.22.0624 (June 24, 2022)
Fixes
MDM Service
43090 Resolved an issue where
an error occurs when updating the device list after performing 'Update Token’
for iOS devices. (Case No. JZC-548-13781)
Anti-Executable Service
43151 Resolved an issue with being unable to
remove files from the 'Policy Control List' tab.
Version 1.22.0621 (June 21, 2022)
Fixes
Cloud Console
43112 Resolved
an issue where, some widgets under the Home
page (for example, Deep Freeze) did not reflect the correct Computer status after the computers were removed through the console. (Case No. UDE-798-59830)
Version 1.22.0614 (June 14, 2022)
Fixes
MDM Service
43099 Resolved an issue where
the apps page (to add the apps) for Android devices under Deep Freeze Mobile
Device Management was empty. (Case No. IZF-933-12626)
Version 1.22.0610 (June 10, 2022)
Fixes
User
Management Service
43079 Resolved an issue where new
Deep Freeze Connector users, which need to be activated, were receiving only
password reset emails, and not able to activate the account. (Case No.
QYH-790-62731)
Version 1.22.0608 (June 8, 2022)
Fixes
MDM Service
40020 Resolved an issue where
apps for iOS devices under Deep Freeze Mobile Device Management were not being
updated even if the 'Automatically update app' option is enabled. (Case No.
XHC-787-87602)
Version 1.22.0606 (June 6, 2022)
Fixes
WINSelect Service
43048 Resolved an issue with not
being able to upload custom icons and wallpapers to WINSelect.
(Case No. KBE-526-76054)
Version 1.22.0602 (June 2, 2022)
Fixes
MDM Service
37138 Resolved an issue where
the 'Devices' page in Deep Freeze MDM was taking a long time to load. (Case No.
LUV-280-13641)
Version 1.22.0513 (May 13, 2022)
Fixes
42898 Resolved an issue where,
in a particular condition, Site switches back to the default Site when trying
to access the Applications, Inventory, Imaging pages.
Version 1.22.0506 (May 6, 2022)
Enhancements:
·
Imaging
o
Option to choose the target disk drive to install the operating system when
installing from the bootable USB drive.
o
For UEFI based systems, option now
available to use product key stored in UEFI firmware. When selected, the OEM
product key will be used and Windows will be activated after the Imaging
process.
o
Supports offline installation of
selected App Preset (under Post-Imaging Tasks) by downloading installers and
scripts to the USB, which then can be installed after Imaging even when there
is no Internet connection.
Fixes
Windows Updates
Service
42795 Resolved an issue where
Deep Freeze Cloud Dashboard Widget did not correctly reflect computers with
Windows 11 in the Computers grid. (Case No. QGO-886-62558)
42607 Resolved an issue with
the Windows Updates Dashboard and Windows Updates page taking
a long time to load when there is a large number of computers (e.g. 1000+).
Imaging Service
42569 Resolved an issue where BCD
entries without 'Description' information resulted in systems crashing.
42459 Resolved an issue where,
using host names when performing Imaging through the console (WDS) showed error
that the server was not reachable and was not able to continue
42448 Resolved an issue where, when editing or creating
install settings, 'DNS Server' field under 'Domain’ category became a required
field.
42122 Resolved an issue where
the Cloud Agent was not reinstalled after the Imaging process was completed,
resulting in the computers not reporting to the console after Imaging.
Power Save
Service
42616 Resolved an issue where
trying to install Faronics Power Save Cloud put the computer in a
boot. (Case No. RGJ-680-98727)
Version 1.22.0418 (April 18, 2022)
Fixes
Software Updater
Service
42714 Resolved an issue where
outdated Microsoft Edge app did not display outdated status under Applications,
even if the latest version is available.
Version 1.22.0325 (March 25, 2022)
Fixes
42575 Resolved an issue where
Administrator accounts that were created prior to the new Ticketing feature did
not have Ticketing service enabled by default. (Case No. UQF-846-93156)
42007 Resolved an issue where
online computers redirected to 'deepfreeze.com' (instead of
'www.deepfreeze.com'), resulting in the computers not responding to commands
sent from the Deep Freeze Cloud console. (Case No. QSM-957-35730)
42006 Resolved an issue where
Deep Freeze Cloud could not send WOL task to computers showing offline status
through the Computers page, displaying 'Failed. Computer was not available to
perform this task.' error message. (Case No. WWT-529-39130)
Version 1.22.0318 (March 18, 2022)
Enhancements
·
New Ticketing
Functionality
o
Manage IT support tickets from the new
Tickets page.
o
Tickets can be created by End Users by
filling out a form via the Windows Notification bar or by Administrators using
the Tickets page.
o
Administrators can choose to receive
email alerts when a ticket has been submitted by enabling the “Receive
Ticketing Alerts on Email” option within the User Profile.
o
Enable the Tickets service in the policy
to allow End Users to submit support requests via the Windows Notification
Toolbar.
o
End Users can receive email alerts when
a Ticket is created and as the Ticket enters different statuses.
o
Remote Connect to a computer via the
Tickets page.
o
Assign a Ticket to one or multiple
Administrators.
o
Export a report of all Tickets to a CSV
file.
o
Included in the Ultimate bundle or try
it free for 30 days
Version 1.22.0311 (March 11, 2022)
Enhancements
·
New Mac Software Updater Service (for HFS+ computers)
Installing, updating, or uninstalling your favorite apps
can now be done on the fly from the Applications page. Simply enable the
Software Updater service in your Mac policy.
·
Faster Mac Agent Communication (for HFS+ computers)
After Mac Cloud Agents are upgraded for HFS+ computers, the agent will switch
to using WebSocket communication technology between the client and the Cloud
server for faster execution of actions and tasks.
Fixes
Software
Updater Service
42372 Resolved an issue where the status for
Software Updater Service was not correctly displaying in the console although
the service is running. (Case No. ACT-942-40999, RSM-265-71621)
42298 For Mac: Resolved an issue with being
unable to install or upgrade Evernote application on Mac computers.
Deep Freeze Mac Service
42373 Resolved an issue with maintenance
tasks not starting according to schedule when updating the Cloud Agent for Mac.
(Case No. OFQ-340-21259)
Version 1.22.0309 (March 9, 2022)
Fixes
MDM
Service
42443 Resolved an issue where enrolling iOS
devices in Deep Freeze MDM failed due to an 'Invalid Profile' error. (Case No.
RQR-914-48198, AZC-381-97281, NRN-189-89512)
Version 1.22.0307 (March 7, 2022)
Fixes
Software
Updater Service
42416 Resolved an issue where certain
applications (such as Java, Trillian, RoboForm, Slack) included in the preset
app package were not installed during the Imaging process.
Version 1.22.0225 (February 25, 2022)
Enhancements
·
WINSelect Service
o
Support for Windows 11.
o
Support for Microsoft Edge browser.
o
Kiosk Mode Browser Support: In addition
to Edge, Google Chrome and Firefox are now supported if set as default.
o
Kiosk Mode Applications: When adding
applications, you can now allow other applications to run from the folder
designated in the Application Path.
·
Remote Connect Only
Administrator: Users assigned with this permission can now be optionally
designated to perform Deep Freeze Actions available on the Computers page.
Fixes
WINSelect Service
42211 Resolved an issue where the Computers
page got stuck in the 'Loading' stage if group name contained the double quote
character ("). (Case No. BGG-689-91192)
42095 Resolved an issue where Microsoft Edge
would not launch on computers with WINSelect enabled.
(Case No. XUG-506-79399,
MBW-915-46473)
39920 Resolved an issue where Logitech
Spotlight device did not work on computers with WINSelect
installed.
Version 1.22.0218 (February 18, 2022)
Enhancements
·
New Mac Software Updater Service
Installing, updating, or uninstalling your favorite apps
can now be done on the fly from the Applications page. Simply enable the
Software Updater service in your Mac policy.
·
Faster Mac Agent Communication
Once Mac Cloud Agents are upgraded for APFS computers, the agent will switch to
using WebSocket communication technology between the client and the Cloud
server for faster execution of actions and tasks.
·
Anti-Executable Dashboard
Violations History widget adds a new 'Violations' column
that displays the total number of violations per day.
Fixes
Anti-Executable
Service
40826 Resolved an issue with the
Anti-Executable Dashboard taking a long time to load or sometimes not loading
at all when using Edge or Chrome browsers. (Case No. AE: KRT-599-30505)
Version 1.22.0209 (February 09, 2022)
Fixes
42186 Resolved an issue with error '404 Page
not found' when trying to create a new group or edit a group. (Case No.
EVI-764-73873, VYE-724-86360)
Version 1.22.0204 (February 04, 2022)
Fixes
42081 Resolved an issue where, applying a new
policy with a different maintenance mode on top of an existing policy with a
maintenance task scheduled caused computers to remain in Thawed status after
the maintenance period. (Case No. CZP-364-72282)
Version 1.22.0203 (February 03, 2022)
Fixes
41856 Resolved an issue with a lag between
the correct status of Deep Freeze on computers and update status displayed on
the Cloud console. (Case No. PCI-784-90963).
Version 1.22.0117 (January 17, 2022)
Fixes
42057 Resolved an issue where trying to
access Online Help pages (for some services) from the non-English interface was
being redirected to the Online Help in English.
Version 1.22.0112 (January 12, 2022)
Fixes
Imaging
Service
42025 Resolved an issue where trying to
create 'Install Settings' failed if the Admin Name used for 'Domain Admin User
Name' field contained a period (.) symbol. (Case No. YZO-988-13845)
Version 1.21.1231 (December 31, 2021)
Enhancements
·
Imaging: Ability to add tags to drivers as well as add
multiple drivers to the driver’s group.
·
Applications: Settings for custom Apps and Scripts
can now be edited.
Fixes
Cloud
Agent
40462 Resolved an issue where services were
showing as 'Expired' due to expired license even though contract is still valid.
(Case No. HCV-609-48064, TYE-785-28452)
Version 1.21.1217 (December 17, 2021)
Fixes
Software
Updater Service
41912 Resolved an issue where custom
applications supposed to be installed through UNC path using customer
credentials failed to install.
Version 1.21.1215 (December 15, 2021)
Fixes
41868 Resolved an issue with the Status
column in the Computers page displaying 'Offline' status for Mac computers
where it should be empty.
Version 1.21.1210 (December 10, 2021)
Enhancements
·
Execute custom scripts and
applications as a specific user.
·
Online/offline status for
computers are now visible under Computers page.
·
Imaging: Ability to inject the drivers into the boot.wim file through Imaging Server.
Fixes
Applications
40769 Resolved an issue where, even after
setting the filter category for displaying computers, the Cloud console did not
display the correct list of computers. (Case No. GHA-935-11422)
Version 1.21.1206 (December 6, 2021)
Fixes
MDM
Service
4075 Resolved an issue where, after adding
apps (available only in Canada), the apps were not getting displayed under MDM
Apps when trying to sync.
Version 1.21.1117 (November 17, 2021)
Fixes
Software
Updater Service
40544 Resolved an issue where upgrading TeamViewer
failed due to incorrect link.
Version 1.21.1103 (November 3, 2021)
Fixes
40452 Resolved an issue where computers could
not boot into Windows due to an issue with Secure Boot. (Case No. OXS-744-88762,
JSQ-485-26611, DQC-584-12993, VKO-435-21353)
Version 1.21.1029 (October 29, 2021)
New
Features
·
Deep Freeze and Cloud Agent support for Server OS:
Option now available to select Windows Server when downloading the Cloud Agent
and creating policies for Server Operating Systems.
·
Quickly perform Reboot
Frozen, Reboot Thawed, and Reboot Thawed Locked actions for Deep Freeze under
the Computers page.
·
New details and links to the
Reports page now available in the Computer Details page for the following
services:
o
Maintenance Status: Start
and End Times of the last maintenance performed as well as the Status, with a
link to the Maintenance Period Status Report.
o
Usage Stats: Last Login
User/Time, and a link to the Computer Usage Report.
o
Deep Freeze: Link to the
Workstation Task Summary Report.
Version 1.21.1026 (October 26, 2021)
New
Features
·
Support for macOS Monterey
12.
Notes
(starting from macOS Big Sur):
·
The Apple Software Update
option in the maintenance schedule has been disabled on Apple Silicon Macs.
·
Command line installation of
configuration profiles is no longer supported. Configuration profiles will need
to be installed manually.
·
For Intel-based Macs, a
3-hour timeout has been introduced after the Maintenance modes where the
computer will be forced to restart, should it fail to restart once the Apple
Software updates are completed. Issue escalated to Apple.
Fixes
Deep
Freeze Mac Service
36275 Resolved an
issue with having an SD card inserted in the computer causing Freeze/Thaw/Uninstall
operations not being permitted.
35992 Resolved an
issue where trying to install Deep Freeze or Cloud Agent on Apple Silicon Macs
that do not have Rosetta installed resulted in the system asking to install
Rosetta.
Version 1.21.1022 (October 22, 2021)
Fixes
40336 Resolved an
issue where the certificate included in the metadata caused issues when setting
up SAML with an in-house provider. (Case No. QAI-538-25271)
Version 1.21.1008 (October 8, 2021)
Fixes
40245 Resolved an
issue where the Operating System was not displayed properly to reflect Windows
11 version.
Version 1.21.1001 (October 1, 2021)
Enhancements
·
Remote Connect Only Administrator: New
permission type under User Management to provide users the ability to only
remote into computers within designated sites/groups.
·
Optional VNC User Permission: New option in Remote
Connect policy to ask for user permission when trying to remotely access the
computer using VNC.
Version 1.21.0923 (September 23, 2021)
Fixes
MDM
Service
40069 Resolved an
issue with being unable to enroll an iOS 15 device via DEP. (Case No.
IUK-238-83563)
Version 1.21.0909 (September 09, 2021)
Fixes
Remote
Connect Service
39879 Resolved an
issue where non-admin users were not able to Remote Connect to the target
computer.
Version 1.21.0827 (August 27, 2021)
New Feature
Introducing the
Inventory feature in Deep Freeze Cloud.
·
Get a quick overview of your
hardware inventory in a smart grid view where you can add or remove columns as
preferred.
·
Import Microsoft System Information (msinfo)
of computers across the network.
·
Easily add or update
warranty information for multiple computers in your network.
Version 1.21.0825 (August 25, 2021)
Fixes
Cloud Sync
39652 On Windows 7: Resolved
an issue where trying to download from Cloud Sync OneDrive failed. (Case No.
LDU-809-26186)
39693 Resolved an issue where attempting to
sign in to Cloud Sync OneDrive with a business account failed and displayed
'User Does Not Exist Message'. (Case No. UMC-321-74151)
Version 1.21.0820 (August 20, 2021)
Fixes
Deep Freeze Service
39629 Resolved an issue where incorrect Deep
Freeze status and Deep Freeze version were displayed in the Deep Freeze Cloud
Connector site under Computers page.
Version 1.21.0810 (August 10, 2021)
Enhancements
·
Imaging Service
o
Added USB Media Creator
functionality for creating an installation USB drive.
o
USB Creator Package: Select
from existing Deployment Packages and Policies to create a boot utility that
can be used for creating a bootable USB flash drive.
o
Ability to inject the
drivers into the boot.wim file.
·
Task Status